Body-language and nonverbal communication

Tag "business"


Reassuring oneself (video) – managers` nonverbal behavior patterns on stage – 4

This German manager shows a strong facial expression while talking. He seems as if he needs the panel and the audience as an vital and indispensable) part of his self-expression and self-confidence. Facing someone, looking at someone, making contact to someone, seems a very substantial manner of reassurance himself.

One could think he asks himself unconsciously:  What is the resonance in the face of the other when I say this or that? What is the echo in the panel when I look at all the others?

This is a common habit of presenting oneself  on ………..

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Facial position instead of facial expression (video) – managers` nonverbal behavior patterns on stage – 3

The Chinese manager talks with a strong voice, expresses directly and clearly what he wants to say. He now and then looks at the moderator and faces him as the important counterpart in this rhetoric structure. It seems that he not really directly seeks for direct (eye-) contact to the audience. He is there on the panel, knows about his role to answer the question and to be there as the invited representative.

Of course he shows facial expression but it seems that this expression is more likely to be his attitude rather than to support his words and his habit of talking, in order to support his words and the for the moment specific meaning.

Facial expression seems for him (and the Chinese culture ?) to be more like a sequence of familiar “facial positions”. With whatever meaning at all. And yet……………………….

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Friendly souverenity of a German Manager – Managers` nonverbal behavior patterns on stage – (video) 2

This German manager looks very friendly. His facial expression is open and his eyes want to reach everybody on the panel and in the audience. His facial expression supports his words by an obvious modulation of intonation.

Looking around to the others on the panel brings up to my mind the idea of: making contact to everybody there, ant taking this as important nonverbal communication, shows that it is important for him to be in contact with, in order to answer the question or to show his position, concerning the one or the other issue he is asked to talk about. Behaving like this gives  a kind of sovereignty. This is ……………..

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Managers` nonverbal behavior patterns on stage – basic difference between Germans and Chinese – 1

Basic differences – observing managers on stage while joining a panel discussion at the China-Germany business forum in Cologne 14th of September in Cologne.

You can at once realize basic obvious differences in behavior patterns.  While the Chinese managers mostly directly face the audience or the moderator answering their questions, German managers more often look around to the audience, the moderator, the other managers on the panel and back. They instead of the Chinese managers take the panel and the stage as a space where they move around by looking. Answering the questions changes into a scenario of a visual dialogue. This dialogue is supported by a rich facial expression.

Chinese managers instead of this more often look ……….

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Rising dragon around the dome of Cologne, or: what is cultural integration Part II

…..I realized the birth of this picturesque image I talked about earlier. This image reminded me of experiences which I had as consultant and coach in companies when they follow a fusion process. A fusion in business is based on an intercultural process. One company with its special culture joins, meets and unites with another company, with its typical culture. In contrast to official wording most of these processes are a non-equal-fusion.

Most of those fusions in business failed. They faile because of a wrong approach of understanding intercultural communication. Intercultural communication and integration in business often means: We put those two companies together, have a look, try to find out the most effective and efficient elements of structure and efficiency in order to build up the new company on these analytical results.

Intercultural communication and integration does not function like this. ……………….

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China Day Cologne 2012

Last weekend I visited the China festival in Cologne. The main reason for this event was the 40 th anniversary of the diplomatic relationship between China and Germany. As well as the 25 th anniversary of the specific partner relationship between Bejing and Cologne.

On Friday there was the 2nd Business Forum on the communication and cooperation between China and Germany. More than 500 managers and politicians talked together on various issues. This Forum is said te be the most important business event for the Chinese in Germany. I will post some comment within this week on the different behavior patterns of managers from China and Germany, on how …………..

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Tea without Milk: impossible

it is not enough to understand the words you have to experience in order to learn

When I visited India for the first time I really enjoyed nature, culture and of course the people. Especially in South-India, where I stayed for quite a long time, I always felt invited when visiting little villages or asking for a cup of tea in some family-house. They served English tea of course, that means strong tea with a lot of milk and sugar. I like English tea, it feels so smooth in the mouth. 😉

I love this sweetness of English tea and was really glad, that this kind of tea would be served within a minute. But one day within a second I felt shocked by the Indian version of the English tea. Of course they served strong tea with milk and sugar, but the milk ………………

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Business Setting and nonverbal communication

Here is a brief overview on specific aspects of :
How Chinese Nonverbal Communication Can Affect An International Business Setting

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Cultural etiquette in China – balancing between being society-bound and independent

The People

Deeply rooted in Chinese society is the need to belong and conform to a unit, whether the family, a political party or an organization. The family is the focus of life for most Chinese. Age and rank are highly respected. However, to the dismay of older people, today’s young people are rapidly modernizing, wearing blue jeans and sunglasses, drinking Coke and driving motorbikes.

Meeting and Greeting

  • Shake hands upon meeting. Chinese may nod ……………
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Cultural Etiquette in Germany –

a balancing act between guide and stereotype

well, people here in Germany aren`t like this in everyday life. 😉

Though this etiquette mirrors some German principles, we nowadays have defined th things down. Fortunately. 😉

The People

Germans value order, privacy and punctuality. They are thrifty, hard working and industrious. Germans respect …………..

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